Return and Refund Policy
Last Updated: 01/18/2024
At UnicoShopping LLC, we are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not entirely happy, we offer a 30-day return policy with no restocking fees, providing you with a worry-free shopping experience.
1. Overview
This Return and Refund Policy should be read alongside our Terms and Conditions and Privacy Policy. By purchasing from UnicoShopping.com, you agree to the terms outlined in this policy.
2. Return Eligibility
2.1 30-Day Return Window
You may return most items purchased from UnicoShopping LLC within 30 days of delivery for a full refund. The 30-day period starts on the day you receive your item, as confirmed by our shipping carrier’s delivery confirmation.
2.2 Condition of Returns
To be eligible for a return, your item must be in the same condition as when you received it—unused, in its original packaging, free from damage, excessive wear, or signs of use, and complete with all accessories, parts, and documentation.
3. Return Process
If you wish to return an item, please contact our customer service team at support@unicoshopping.com to initiate the return process. You will be provided with a return authorization and instructions for returning your item.
4. Refund Process
4.1 Refund Process
Once we receive your return and inspect it, we will process your refund and notify you via email. Refunds will be issued to the original payment method used for the purchase.
4.2 Refund Time frame
Most refunds are processed within 3-5 business days after we receive your return. However, depending on your payment method, it may take an additional 5-10 business days for the refund to appear in your account.
5. Exchanges
If you need to exchange an item, please follow the return process to send back the original item, and then place a new order for the item you want. This will ensure faster processing of your preferred item.
6. Damaged or Defective Items
If your item arrives damaged or becomes defective within the 30-day return window, please contact us immediately at support@unicoshopping.com. We will provide a prepaid return label and send a replacement. If you prefer, we can process a full refund instead.
7. Contact Us
For any questions or concerns about returns or refunds, please contact our customer service team:
- Business Name: UnicoShopping LLC
- Email: support@unicoshopping.com
- Phone: +1 (575) 655-2399
- Working Hours: Monday to Friday, 9 AM to 5 PM EST
- Address: 230 W Coal Ave, Gallup, NM 87301, United States
8. Policy Updates
We reserve the right to modify this policy at any time. Any changes will be posted on this page with a revised date. Changes will not apply to returns that are in progress. We encourage you to review this policy periodically.
By using our website and making purchases, you agree to this Return and Refund Policy. Please read our Privacy Policy for more information on how we use your data. For questions about our terms of sale, please refer to our Terms and Conditions.
Thank you for choosing UnicoShopping LLC. We appreciate your business and are committed to providing you with excellent service.
