Description
Entry to BMX Racing shouldn’t cost an arm and a leg. The Mach One Pro is ideal for a beginner 5’6″-5’10”.
Shipping Policy
Welcome to UnicoShopping LLC‘s shipping policy. We’ve crafted this guide to give you detailed information about how we handle and ship your bike and accessory orders. Our aim is to ensure you have a smooth, transparent, and satisfactory experience from purchase to delivery.
Shipping Coverage and Restrictions
1.1 Areas We Serve
We currently ship to all 50 states within the United States.
1.2 Shipping Restrictions
We do not offer international shipping at this time. We do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
Shipping Costs
2.1 Free Shipping Offer
We are thrilled to offer free shipping on all orders, regardless of the order value or destination within the United States. This applies to all products available on our site, including large items like bikes and accessories.
2.2 No Hidden Fees
The price you see is the price you pay. We do not charge any additional shipping fees or sales tax.
Shipping Methods and Timeframes
3.1 Shipping Carrier
Our Carriers: We partner with reliable carriers such as FedEx to ensure your orders arrive safely and on time. The carrier used for your order will depend on your location and the size of your order.
3.2 Shipping Process
Our shipping process consists of two phases:
- Order Processing and Handling: 1-2 business days. We carefully prepare and package your order to ensure it arrives in perfect condition.
- Transit Time: 3-5 business days. Once your order leaves our warehouse, it typically delivers within 3-5 business days.
3.3 Total Delivery Timeframe
You can expect your order to arrive within 4-7 business days from the date of purchase.
3.4 Business Days Defined
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Order Tracking
4.1 Tracking Information
Once your order ships, you’ll receive a confirmation email containing your tracking number, a link to track your package on FedEx.com, and an estimated delivery date.
4.2 How to Track Your Order
You can track your order by clicking the tracking link in your shipping confirmation email.
Delivery Details
5.1 Standard Delivery
For most items, the carrier will deliver to your address without requiring a signature.
5.2 Large Item Delivery
For large items like bikes, a signature may be required upon delivery. Please ensure someone is available to receive and inspect the item.
5.3 Failed Delivery Attempts
If you’re not available to receive your package, the carrier will leave a delivery attempt notice. They will typically make up to three delivery attempts. After the third attempt, the package may be held at a local facility for pickup.
Order Changes and Cancellations
6.1 Modifying an Order
To change an order that hasn’t shipped, contact our Customer Service immediately. Provide your order number and the desired changes. We’ll do our best to accommodate your request.
6.2 Cancelling an Order
Orders can typically be canceled if they haven’t been shipped. Once an order has shipped, it cannot be canceled. If you no longer want the item after it has shipped, please refer to our Return and Refund Policy.
Shipping Issues
7.1 Lost Packages
If your tracking information hasn’t been updated in 5 business days, contact our Customer Service team. We’ll initiate a trace with the carrier. If the package cannot be located, we’ll ship a replacement at no cost to you.
7.2 Damaged Packages
If your package arrives damaged, refuse the delivery if possible and note the damage. If you’ve accepted the package, contact us within 48 hours of delivery. We’ll arrange for the damaged item to be returned and send a replacement.
7.3 Incorrect or Missing Items
If you receive the wrong item or items are missing from your order, contact our Customer Service within 7 days of delivery. We’ll arrange for the incorrect item to be returned (if applicable) and we’ll ship the correct item or missing pieces at no additional cost.
International Customers
While we currently do not offer international shipping, we’re continuously evaluating opportunities to expand our services. Please check back for updates.
Customer Service and Contact Information
For any questions or concerns about your shipment, please don’t hesitate to contact our dedicated customer service team:
- Business Name: UnicoShopping LLC
- Email: support@unicoshopping.com
- Phone: +1 (575) 655-2399
- Working Hours: Monday to Friday, 9 AM to 5 PM EST
- Address: 230 W Coal Ave, Gallup, NM 87301, United States
Related Policies
For more information on our practices, please refer to these related policies:
Policy Updates
This shipping policy is subject to change. Any modifications will be posted on this page with the date of revision. We encourage you to review this policy periodically.
Last Updated: 01-17-2025
Thank you for choosing UnicoShopping LLC for your bike and accessories needs. We appreciate your business and are committed to providing you with the best possible shopping and shipping experience.
Track your package on FedEx.com
Return and Refund Policy
Last Updated: 01/18/2024
At UnicoShopping LLC, we are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not entirely happy, we offer a 30-day return policy with no restocking fees, providing you with a worry-free shopping experience.
1. Overview
This Return and Refund Policy should be read alongside our Terms and Conditions and Privacy Policy. By purchasing from UnicoShopping.com, you agree to the terms outlined in this policy.
2. Return Eligibility
2.1 30-Day Return Window
You may return most items purchased from UnicoShopping LLC within 30 days of delivery for a full refund. The 30-day period starts on the day you receive your item, as confirmed by our shipping carrier’s delivery confirmation.
2.2 Condition of Returns
To be eligible for a return, your item must be in the same condition as when you received it—unused, in its original packaging, free from damage, excessive wear, or signs of use, and complete with all accessories, parts, and documentation.
3. Return Process
If you wish to return an item, please contact our customer service team at support@unicoshopping.com to initiate the return process. You will be provided with a return authorization and instructions for returning your item.
4. Refund Process
4.1 Refund Process
Once we receive your return and inspect it, we will process your refund and notify you via email. Refunds will be issued to the original payment method used for the purchase.
4.2 Refund Time frame
Most refunds are processed within 3-5 business days after we receive your return. However, depending on your payment method, it may take an additional 5-10 business days for the refund to appear in your account.
5. Exchanges
If you need to exchange an item, please follow the return process to send back the original item, and then place a new order for the item you want. This will ensure faster processing of your preferred item.
6. Damaged or Defective Items
If your item arrives damaged or becomes defective within the 30-day return window, please contact us immediately at support@unicoshopping.com. We will provide a prepaid return label and send a replacement. If you prefer, we can process a full refund instead.
7. Contact Us
For any questions or concerns about returns or refunds, please contact our customer service team:
- Business Name: UnicoShopping LLC
- Email: support@unicoshopping.com
- Phone: +1 (575) 655-2399
- Working Hours: Monday to Friday, 9 AM to 5 PM EST
- Address: 230 W Coal Ave, Gallup, NM 87301, United States
8. Policy Updates
We reserve the right to modify this policy at any time. Any changes will be posted on this page with a revised date. Changes will not apply to returns that are in progress. We encourage you to review this policy periodically.
By using our website and making purchases, you agree to this Return and Refund Policy. Please read our Privacy Policy for more information on how we use your data. For questions about our terms of sale, please refer to our Terms and Conditions.
Thank you for choosing UnicoShopping LLC. We appreciate your business and are committed to providing you with excellent service.
Reviews
There are no reviews yet.